Features

A Crystal Clear Workflow

The hallmark of DoneDone is our time-tested approach to issue tracking. DoneDone issues make it clear who’s responsible. Plus, our simple workflow, easy filtering, and release builds are a seamless fit with most companies.

A Crystal Clear Workflow
Features

Flexible Issue Management

Manage your issues whatever way works best for you. DoneDone allows you to view a list of issues, see individual activity from any day, or gather quick reports.

Flexible Issue Management
Real-Time In-App Notifications
Real-Time In-App Notifications

DoneDone is the only issue tracker which pushes real-time notifications straight to your browser. Focus on your work instead of your inbox.

Simple Reporting Features
Simple Reporting Features

Take a step back and see how the team is doing across multiple projects. Slice issues by project, priority, fixer, tester, or status.

Release Builds
Release Builds

Coordinate issue testing with your current migration workflow. Release builds let you message your team and batch issues for testing in one-click.

Capture Customer Feedback
Capture Customer Feedback

After your project releases, customer feedback is just beginning. Use Public Issues to manage customer support right within DoneDone.

SVN & Git Integration
SVN & Git Integration

Use popular services like Github, Beanstalk, and Bitbucket to sync your commits and pushes with DoneDone. Learn more about integrations.

Tablet & Mobile Friendly
Tablet & Mobile Friendly

DoneDone works great on mobile and tablet devices including the iPhone, iPad, and Android. Resolve issues while you’re on the go!

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Share Files

Drag files and screenshots directly into your browser. And with plans of 10GB, 25GB, 50GB, and 120GB, storage space shouldn’t be a problem.

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No Installations

A browser and an internet connection is all you need. No software, no installs, and no sweat to get started.

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Secure API

Develop your own apps or integrate DoneDone with existing services you use through our Developer API.

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Import Users from Basecamp

Import your clients and teams from Basecamp and give them access to specific projects. Learn more.

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Integrates with HipChat

Receive real-time issue updates inside HipChat rooms alongside your daily discussions. Learn more.

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Track Time with Harvest

Integrate DoneDone with your Harvest account for easy time tracking. Learn more about Harvest integration.

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Respond Back by Email

Create new issues, reply to existing issues, and send attachments right through email. No sign in required.

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Super-Fast Customer Support

Get support from the ones directly working on DoneDone. During our business hours in Chicago, we typically get back to you within the hour.

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Unlimited Projects

Regardless of which plan you choose, you can always count on unlimited projects for you and your team.

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Monthly or Annual Billing

We bill your credit card monthly, but if you’d prefer to pay for a full year in advance, just contact us. We’ll throw in an extra month free!

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Free Trial, No Credit Card

Every plan comes with a free 30-day trial. Give DoneDone a spin for a few weeks, and then decide if it’s right for you. No strings attached!

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24/7 Monitoring

There’s a watchful eye on all our network systems so we can be alerted of issues before they become big problems.

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Daily Data Backups

All your data is backed up daily. Your data is safe and securely stored in our hosting environment.

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99.99% Uptime

Teams in over 110 countries rely on DoneDone. We take downtime very seriously. You can count on us.

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SSL & Database Encryption

All DoneDone plans run under SSL and all sensitive data is encrypted at rest in our databases. Our datacenter is SAS70-certified & fully PCI compliant.